WHO WE ARE
The Travel Pros
World Discovery Travel (M) Sdn Bhd, was established in March 1989 to render comprehensive travel agency services. We are currently in our 28th year of success. During this period, World Discovery Travel (WDT) has carefully built an enviable reputation for quality services at competitive prices. We firmly believe that OUR SERVICE DOES MAKE A DIFFERENCE.
Our dedication to providing quality service to our clients is reflected in our recruitment policies, and also towards training and our continuous upgrading of the skills of our employees and of office equipment with up-to-date technology. We have a mixed and diverse team, composed of all the main races in Malaysia. Communication is never a barrier as our team speaks most of the local languages, and are able to accommodate the needs of our clients.
Our trained staff with full IATA / UFTAA qualifications has experience and expertise in providing the full range of travel and its related services making World Discovery Travel a one-stop travel centre for you. We provide all the detailed services required by air traveler's including ground transportation, hotel accommodation, car rental, as well as arranging travel related facilities such as organizing seminars, conferences, and custom made packages.
As an IATA agent, we are linked to all airlines through our Travelport (Galileo), Abacus & Amadeus Central Reservation Systems. Our team of dynamic and customer-friendly staff will readily assist you to get the most competitive prices for air tickets, hotels, and car rentals worldwide.
World Discovery Travel is an accredited member of the International Airline Travel Association (IATA), Malaysian Association of Tour and Travel Agents (MATTA) and Kuala Lumpur Tourist Association (KLTA).
Through the years, World Discovery Travel has established a strong foothold in providing service to corporate travelers and holiday-makers alike. From air ticket bookings, hotel reservations to even visa arrangements and personalized check-ins, our team of dedicated and attentive staff is always on hand to assist clients on their business or leisure trips.
We currently provide comprehensive travel services to the following companies and organizations
•CIMB Berhad •Khazanah Nasional •Diocese of West Malaysia •MIER•AXIATA •TWI Training Services •Monash University •Transmarco Concept •Kamdar Sdn Bhd
We are an appointed agent for many leading airlines, to name a few:
•Malaysia Airlines •Singapore Airlines •Emirates Airlines •Cathay Pacific Airlines •Etihad Airways•Qatar Airways •KLM Royal Dutch Airlines •Air France •British Airways •Qantas •Jet Airways•Sri Lankan Airlines •Austrian Airlines •China Airlines •Air China
Similarly, our team from the Tours and Incentive Travel Department has excelled in making inroads with corporate clients and organizations with a need for group travel. This department specializes in managing group tours and planning and arranging comprehensive travel and entertainment packages, ensuring a thoroughly enjoyable experience for travelers. We have arranged local domestic tours for conferences of up to 3,000 participants and planned and managed outbound incentive tours for up to 1000 persons. Some of these are listed below:-
1. Avon Malaysia (Bali, Gold Coast, Russia) 2. Affin Money Brokers (Gold Coast)
3.Dream Chasers (IBO) (Sabah, Brisbane) 4. Malaysian Technologies Development Corporation (MTDC)
5.Chinese Council of World Evangelists conference for 1000 participants (Malaysia
We have also provided services to members of various state royal families with entourages of up to 100 persons. Other destinations to which tours have been organized are Australia, China, Dubai, England, Egypt, India, Indonesia, Israel, Morocco, The Maldives, Mauritius, Russia, Sri Lanka, Turkey, Uzbekistan, and Vietnam among others.
Our current most popular tour is the Jerusalem Holyland Pilgrimage, having taken groups since 1997, and averaging 10-12 groups per year. We have expanded our pilgrimages to Turkey, Greece, and Egypt in recent years. We also design special interest tours high-lighting special events such as FIFA World Cup and Oberammergau Passion Play in Germany.
World Discovery Travel is committed to providing the best travel products coupled with excellent service to its clients. To this effect, we seek to satisfy our clients ' every need with utmost effort. An active participant of major travel fairs such as the MATTA Fair held twice annually, we at World Discovery Travel pride ourselves in providing value-added services to regular and new clients alike. Instead of having to visit our booth at the fairs, we accept bookings via our office, telephone, and email as well. This saves clients the hassle of visiting fair venues that are usually crowded, a gesture much appreciated by clients.
Convenience is yet another factor for which clients cherish our services. Ticket deliveries, visa application arrangements, and even personalized check-ins are all assistance provided by us to ensure trouble-free departures. When managing and leading groups, we take into consideration the various needs of each member of their limitations, likes, requirements etc., again to ensure that all members of the group have an enjoyable holiday. While providing standard travel arrangements is commonplace for the agency, customized tours are also provided by request. World Discovery Travel is able to tailor tours to various destinations to suit travelers needs without compromising quality in every aspect.
We also take our social responsibility very seriously and have committed to contributing to the larger community. Over the past 12 years, we have endeavored to employ persons with special needs where possible and regularly contribute to deserving projects.
The company is now working towards a sustainability plan we have introduced several initiatives in our office aiming to reduce waste and energy consumption.